Steadfast Cleaning Achieves SMAS Worksafe Accreditation
Find out more
Keeping your workplace clean, safe, and professional is essential – but finding the right cleaning company can be more challenging than it seems. Many businesses rush into decisions or overlook key details that can lead to disappointing results, higher costs, or even compliance risks.
To help you make an informed choice, here are the top five mistakes businesses make when hiring a cleaning company, and how to avoid them.
1. Choosing Based on Price Alone
While it’s tempting to go with the cheapest quote, low-cost cleaning contracts often lead to inconsistent standards and hidden fees. A professional cleaning company should provide a transparent quotation that reflects fair pricing, quality products, and trained staff. Remember, value for money is about long-term reliability, not the lowest number on paper.
2. Failing to Check Accreditations and Experience
Not all cleaning companies are equal. Many businesses forget to check whether a contractor is accredited, insured, or experienced in their sector. Look for credentials such as SMAS Worksafe, BICSc membership, or references from similar clients. These demonstrate that a company works safely, professionally, and in compliance with industry standards.
3. Overlooking Health and Safety
Health and safety should be at the heart of every cleaning contract. Unfortunately, many businesses assume that cleaners automatically follow proper procedures. Always confirm that your chosen contractor carries out risk assessments, uses approved equipment, and trains staff in safe chemical handling and working at height.
4. Not Defining the Scope of Work
Unclear or incomplete cleaning specifications are a common cause of dissatisfaction. Without a clear schedule and task list, it’s easy for key areas to be missed. A good cleaning company will survey your premises, discuss your needs, and create a detailed cleaning plan – ensuring expectations are set from day one.
5. Ignoring Communication and Supervision
Even the best cleaning teams need management and communication. Businesses often struggle when there’s no clear point of contact or quality monitoring in place. Choose a contractor that provides regular site supervision and encourages feedback, so any issues can be resolved quickly and professionally.
Avoid These Mistakes with Steadfast Cleaning
At Steadfast Cleaning, we combine over 40 years of industry experience with the latest cleaning techniques and a strong focus on health and safety. From daily contract cleaning to specialist one-off services, we tailor our solutions to suit your business needs – providing reliability, transparency, and a consistently high standard of work.
If you’re reviewing your current cleaning arrangements or need a new partner you can trust, get in touch with our team today to discuss how we can help.
