How Commercial Cleaning Standards Have Evolved Over 40 Years

The cleaning industry has changed dramatically in the last four decades and so have the expectations around hygiene, professionalism, and accountability. At Steadfast Cleaning, we’ve seen the full transformation first-hand.

1. From Appearance to Hygiene

In the 1980s, cleaning was often judged by appearance alone. If it looked clean, it was considered clean. Today, there’s a deeper understanding of germs, allergens, and cross-contamination. The focus has shifted from just surface-level tidiness to measurable hygiene and sanitation—especially in schools and healthcare settings.

2. Product and Equipment Innovation

Cleaning solutions used to be strong, often harsh, and potentially harmful to users and the environment. Now, eco-friendly, non-toxic, and EN-registered disinfectants are the standard. Equipment has also advanced—microfibre cloths, HEPA-filter vacuums, and electrostatic sprayers have replaced old-fashioned mops and buckets.

3. Training and Compliance

Four decades ago, professional training for cleaners was rare. Today, commercial cleaning companies must meet health & safety legislation, COSHH regulations, safeguarding protocols (for schools), and offer full staff training. At Steadfast, every cleaner is inducted, trained, and supervised to ensure compliance and consistency.

4. Expectations and Accountability

Modern clients demand more; detailed contracts, regular audits, communication, and responsiveness. Technology has introduced app-based reporting, time tracking, and digital inspection tools. Cleaning is no longer a background service – it’s a visible, essential part of any organisation’s operations.

5. The Rise of Tailored Services

One-size-fits-all cleaning used to be the norm. Now, clients expect services tailored to their layout, industry, and risk profile. From schools and offices to heritage sites, our work is more nuanced and client-specific than ever.

Steadfast Cleaning has evolved with these standards – always ahead of the curve. The last 40 years have taught us one thing: professionalism and adaptability never go out of style.